Monday, February 4
7:30 AM – 10:00 AM
Medicare and Medicaid Update: Where Community Pharmacy Stands Today
Presentation
Many new challenges will face community retail pharmacy in 2008 in the Medicare and Medicaid programs, which now account for a significant percentage of the average pharmacy's prescription sales. This session will provide an in-depth discussion of these key government programs, and the current issues of which regional chain pharmacy operators should be aware. These include an update on new features of the Medicare Part D prescription drug program, competitive bidding for DME and pharmacy accreditation requirements, and changes in Medicaid reimbursement, especially for generic drugs.
| Speaker: | Don Bell Carol Kelly Christina M. Thompson |
10:00 a.m – 10:50 a.m.
Medication Therapy Management: Relationships, Challenges, and Successes
Presentation
Outcomes Pharmaceutical Health Care works with multiple plans around the country—Medicare Part D, employer groups, Medicaid, and others—to implement Medication Therapy Management (MTM) programs. In 2007, Outcomes began working with XLHealth/Care Improvement Plus on a six-state MTM program covering tens of thousands of patients. Winn-Dixie pharmacies have been active participants in Outcomes programs and other MTM opportunities while finding innovative solutions to implementation challenges. This session will discuss the relationship, successes, and challenges between a chain pharmacy organization, a Medicare plan sponsor, and an MTM administration firm.
| Speakers: | Andrea Hershey, PharmD Director, Pharmacy Services XLHealth Corporation |
| Jen James, PharmD Director of Provider Services Outcomes Pharmaceutical Health Care |
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| Daniel Rodriguez, RPh Professional Services Manager Winn-Dixie Stores, Inc. |
12:00 noon - 1:30 p.m.
What to do When Disaster Strikes Your Store
Like most of us, we take the basic protective steps: fire extinguishers, smoke alarms ... doors are locked, alarms are set, backups are done, night deposits are taken to the bank. Then the phone call comes, the store is on fire...........What do you do? What should you have done? What can you do for the future?
| Speaker: | Heidi Snyder President & Chief Executive Officer Drug World Pharmacies |
1:30 p.m. - 2:30 p.m.
The “Art & Science” of Successful Retailing
In this session, best practices of the most successful business executives will be revealed. These revelations will assist the audience to real world conclusions about how time is invested. We will highlight time as an asset that can be invested in multiple ways. We will learn about the “Art & Science” of Successful Retailing and how small and mid-sized players can participate to achieve the great personal, professional and company-wide productivity. Jeffery’s presentation will highlight the newest innovations in successful business tactics and strategy for buyers and sellers alike. This is a can’t miss discussion. At the conclusion, the audience will be armed with tactics and strategies each can employ to their benefit immediately. Come hear this innovative and expertly delivered message and we promise you will leave with insights that will “make you money”!
| Speaker: | Jeff Joyner CEO & President J. Joyner Group |
Tuesday, February 5
8:00 a.m. – 8:50 a.m.
Pharmaceutical Trends, Issues, and Forecasts
Get an expert's view of what lies ahead in the 2008 pharmaceutical market. This session will highlight trends, issues and forecasts in demographic sales, markets and more. Find out which industry segments are growing/declining and how evolving trends may impact you and your business.
| Speaker: | Doug Long Vice President, Industry Relations IMS HEALTH |
9:00 a.m. – 9:50 a.m.
Retail Health Clinics: Trends and Opportunities for Future Growth
Retail-based health clinics have attracted good attention from the public, the medical establishment, investors and retailers. These clinics have grown rapidly, and consumers across all economic groups are increasing their use of clinics and reporting high levels of satisfaction. This session will focus on the retailer strategies for these clinics, different retailer models for partnering with retail clinic operators, and the impact on the pharmacy, OTC, and retail business.
| Speaker: | Mary Kate Scott |
10:00 a.m. - 10:50 p.m.
Masters’ Merchandising that Matters
There are a number of unique retailers that excel at particular phases of branding, visual merchandising, and category presentations. The Outreach and Business Development Committee work group on Emerging Best Practices in Retailing has identified a series of exemplary practices. In some cases they may be examples of best practices in basic fundamentals while others are unique examples of new thinking. In either case, they are adoptable enhancements you can utilize to provide your customer with a more exciting and effective shopping experience.
| Speaker: | Todd Kwait President Product Quest Manufacturing, Inc. |
Wednesday, February 6
8:00 a.m. - 9:30 a.m.
Third Party Contract Management and A/R Systems
Over the last few years, "Third Party" prescriptions account for over 90% of all prescriptions filled by retail community pharmacies. An average retail pharmacy may participate in hundreds of third party programs governed by complex contract terms including reimbursement limitations including multiple MAC lists, discounts off AWP, administrative charges and audit recoups. This session will focus on managing these complexities leveraging technology including all administrative functions to financial management of the Third Party component of pharmacy operations.
| Speaker: | Shafi Shilad Senior Vice President & Chief Technology Officer Shilad Solutions |